Category

Leadership

Leaders in Organizational Agility

Based on our decades of experience in creating organizational agility in real life, there are six properties that organizations that are leaders in agility will possess. First, those organizations that are leaders in agility, don’t merely meet their customer’s requirements, they produce products/services that create customer requirements to which competitors must respond, because this is...
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The Leadership Challenge of Gradual Change

Are you familiar with the boiled frog analogy? If you place a live frog in a pan of boiling water, the frog will immediately jump out. Smart. Right? However, if you place a frog in a pan of room temperature water, and all other conditions are comfortable, it will settle in. And if all other...
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A Special Message to Internal Service Providers

A Special Message to Leaders of Organizations Providing Internal Services within a Larger Organization If you are leading an organization that provides internal services within a larger organization (e.g., a company’s internal organizations such as IT, Accounting, Tax, HR, Legal, Facilities, etc.), whether you realize it or not, you are in a competitive situation. And...
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Denominator Managers

Productivity…What is it? Productivity is defined as outputs divided by inputs. Measuring the productivity of an organization is done the same way. For example, the productivity of a business is defined as sales divided by expense, or revenue divided by costs. It is this equation that led Gary Hamel to coin the term, “denominator manager.”...
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Blueprint for Trouble

There are multiple parties with a stake in the success of any organization. Businesses, for example, all have at least these five: customers, employees, owners, vendors, and the various communities to which they belong. Now, allow me to put forth a principle: When an organization (a government, a business, a union, a charity, a religion,...
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Work Life Doesn’t Have to Suck

  Work life doesn’t have to suck. I don’t care what kind of organization you lead — I don’t care what kind it may be, how big it may be, what you do, or where you may be in some larger hierarchy — you can make that organization that you have the good fortune to...
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Focus, Dude!

One of the first rules of agile leadership is focus. There are things you can do something about, and there are things you cannot, and you need to distinguish between the two and treat them differently. Of all the things that may be of concern to you, you need to distinguish between those things that...
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Organization as a System

I don’t care what kind of organization you lead — I don’t care what kind it may be, how big it may be, what you do, or what your station may be in some larger hierarchy — the conditions that give rise to resistance to change (or put another way, the conditions that are creating...
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