Trust Among Co-Workers, Especially Among Management and Staff Third is trust. Communication is easy; trust is hard. I’ll bet next week’s grocery money that someone who you know and trust may have fumbled their communication about something to you, yet, because there was high trust between you, you still got their meaning.     The...Read More

Appreciation When Work Is Done Well People want to feel appreciated when they do their work well. This is about so much more than money. In fact, unless you are working with mercenaries whose primary motivation is money (e.g., many sales people, just-passing-through CEO’s, etc.), money is not a motivator by its presence, but it...Read More

The Covid-19 pandemic has cast into stark relief the fact that, in this increasingly VUCA (volatile, uncertain, complex, and ambiguous) world, THE key to competitive advantage is the organization’s culture. So, what makes someplace a great place to work? Based on my experience, there are five things. And I don’t care what kind of organization...Read More